← News · June 16, 2021

Reffett Associates Assists Metropolitan Market in Placing Director, Hospitality and Guest Experience

Patrick Supplee joins the Seattle specialty grocer in a new role focused on guest experience.

Reffett Associates has assisted Metropolitan Market in placing Patrick Supplee as Director of Hospitality and Guest Experience, an innovative new position. Patrick will be responsible for expanding Metropolitan Market's role as the preeminent destination for guests seeking an unparalleled food experience. His focus will be on sharing the company's commitment and passion for customer excellence through shared food experiences, creating a sense of “family” for guests and embedding those values throughout the organization and the community.

As a leading specialty food retailer, Metropolitan Market was founded on the pursuit of excellence in food, celebrating “hunting” for incredible food and “gathering” with family and friends. It has been the source of many firsts, including introducing Copper River salmon to Seattle more than 30 years ago. Operating eight stores across the Seattle and Tacoma metro area, Metropolitan Market has been a food innovator in the region for five decades.

The search was conducted by Sam Mayberry, who leads the firm's Supply Chain practice, with assistance from Bill Reffett, Managing Partner, and Marshall Reffett, Managing Director.

Before joining Metropolitan Market, Patrick was with the Grand Wailea, a Waldorf Astoria Resort in Kihei, Hawaii, where his responsibilities included the Napua Club, a 100-room luxury guest experience within the resort, and VIP Guest Services.

About Reffett Associates

Reffett Associates is a nationally recognized, fully retained executive search firm founded in 1992 and headquartered in Seattle. A Veteran-Owned Small Business on the GSA Schedule, the firm recruits senior leaders for federal and public sector agencies, government contractors, retail and consumer companies, private equity, manufacturing, associations and nonprofits, and higher education.

Practice: Retail & Consumer

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